Support and frequently asked questions at ThumbnailsPro

Support for requesting and displaying website thumbnails and FAQ!

1. How do I request and display full length screenshots on my website?

ThumbnailsPro premium members - add on for only $9.90 a month!
Answer: To initiate the request use &page=length. Length is how far down the page in pixels you want to capture! For example, if you wanted to capture and display a full length website thumbnail of youtube.com like the thumbnail below :

For example: to display the website screenshot to the
left you would use img src="http://thumbnailspro.com/
requestcode.php?url=http://youtube.com&s=425&full=
2200&page=2200". Image resizing is a little bit
different than standard thumbnails, the image width and height adjusts automatically based on the length of the image.

Right click on the image to the left and click
properties to see for yourself!

2. What images are displayed before thumbnails are captured?

Answer: Below are the 4 images you may see before a thumbnail is captured for our free service. Due
to recent erros, we have set up url verification because websites were trying to request sites like http://�� and "javascript:x=document;a=encodeURI... hopefully the invalid image will help some websites correct thier urls!

3. What are the benefits of being a Premium or Premium Plus member?

Answer: Our paid service offers you to customize your own in queue and invalid images in place of the images that are displayed above for sites using our free service! We setup a dedicated account and folder for thumbnails just for your site! We are still adding more features in the members area. Once we setup your account, you can login and view how many hits your site has recieved, balance, previous invoices, reffering pages and hits from those pages, and pay your balance directly from the members area! Upload your own inqueue, invalid images and more! Premium Plus members have the ability to capture and display full length screenshots! You can actually choose how far down the page you want to capture if you don't want to capture the entire length of the webpage! Visit our features area for more details.

4. How long does it take for a thumbnail to be captured once in queue?

Answer: We've seen up to 16 thumbnails captured in 1 minute and as low as 3 in 1 minute! Capture time depends upon several factors such as load time, content, images, traffic to the site, etc. We try daily to tune the screenshot capture process to make it faster and more effecient!

5. I added the code but it still displays thumbnail in queue?

Answer: The page that you added thumbnails to must be refreshed after code is added to be placed in queue. Once captured they will display from then on!

6. How do I resize the thumbnail or cut the height?

Answer: You can resize any thumbnail from 10px up to 1023px by adding &s=300 at the end of your request, IE : http://thumbnailspro.com/thumb.php?url=http://msn.com&s=600&cut=400, &cut=400 for the creative people that realize the most visual part of a website is it's header.

7. Can borders / backgrounds be added using css / stylesheets?

Answer: You have full control over the background color, border color, placement on your page,
and more!

8. I'm getting an image that says invalid url, why is that?

Answer: Check and make sure that the url is correct. Some urls don't get captured because they are requested as http:/www.msn.com, missing a backslash! or http://msn, somebody forgot to add .com! Double check the website address, if it is incorrect you will get the image invalid url! Also, if you have invalid urls on the page... it will slow down the speed in which thumbnails display at. This also helps with keeping dead or broken links off your website!

9. Who is Thumbnailspro.com hosted with?

Answer: We currently host and operate this site at our headquarters located in Kitsap County, WA! Thumbnailspro.com is owned and operated by Valajio Networks and currently runs with a minimal staff but is soon expanding to a larger building and upgrading our network. Our support staff usually responds to email inquiries within 24 hours or less. If you have any questions or concerns, feel free to contact us at support[at]thumbnailspro.com.
We are also currently working on the development of the following sites below :
PrPredict.com, BlogScrubber.com, Valajio.com, ValajioNetworks.com, RemixAlot.com, SocialOpt.com, MyStyleFeed.com, Comcastit.com, WidgetCoders.com, GadgetCoders.com, TrafficSpiderWeb.com and several more sites! All owned and operated by Valajio Networks.

10. When was Thumbnailspro.com started?

Answer: Valajio Networks purchased this domain on May 28, 2007 and have been developing it ever since! We want to say thank you to all the people / websites that have linked to us and supported this project. We are finally in the TOP 10 in all major search engines for the keywords free website thumbnails, website thumbnails, free website screenshots, website screenshots, and hundreds more!

11. Do you track where the thumbnails are requested from?

Answer: We track each and every thumbnail from the hostname down to the page it was requested from. We also track the number of hits from every website and every page our thumbnails are displayed on.